TRACK II: LEADERSHIP & STRATEGY #2
Achieving ROI While Meeting the Challenges of Today’s Dynamic Business Environment

Christopher DeFoe
Principal Consultant
DEFOE & ASSOCIATES

Charles Brandquist
Vice President Human Resources
CREDIT SUISSE

Mike Salant
Director of Finance for the Information Technology Division
CREDIT SUISSE


SESSION DESCRIPTION
After September 11, 2001, Credit Suisse was presented with a challenge many major financial institutions had to contend with - the associated risks of housing both front and back office operations in the same city or geographic area. In response to this, Credit Suisse decided to launch the enormous project of moving a significant portion of its Information Technology (IT) and Operations, in conjunction with hiring hundreds of new employees in a new geographic location. In this strategy session, Credit Suisse will share its evolving business case for this project and best practices it learned through this ongoing project. The presentation will address finding a suitable location, identifying the talent pool and determining if the depth would support their bulk hiring plans, avoiding increased labor costs, transitioning responsibilities between old and new office locations, designing and implementing a new talent acquisition process and supporting technology and using metrics to ensure compliance with the business case

In addition, you will learn the strategies behind how Credit Suisse: